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Has the digital world rendered Companies House stationery regulations obsolete?

By February 5, 2019All, News, Uncategorized
Stationary regulations

Back in 2012 we heard that Companies House was going to take a harder line with companies that don’t meet the legal requirements in respect of business stationery. The message was clear – it is a criminal offence not to follow business stationery rules, and directors could face a fine of up to £1,000 if they fail to comply.

A quick reminder of what these legal requirements are – all stationery, promotional material, business letters, order forms and websites must include:

  • the company’s full name (including ‘Limited’ or ‘Ltd’)
  • registered number and registered office address
  • where the company is registered (England and Wales, Scotland or Northern Ireland).

“Business letters” = correspondence?

The term “business letters” here is interesting, because it is generally accepted that this includes email. This is why many companies insist on including a lengthy footer on every email, complete with a disclaimer that adds half a page of text to the message (despite there being no legal authority on the effectiveness of these notices in email messages).

Stationary regulations

(These are often the same companies that fail to put this information on their websites and brochures… even though the rules clearly state “promotional materials”.)

Are email footers really necessary?

My point here is not to bemoan the lack of statutory blurb on websites and brochures… far from it. I simply wonder if these long tedious footers on every email are really necessary – I can’t see any common-sense reason why a “Tuesday at 10am?”- type email from me needs to be accompanied by all that blurb.

If the Monkeys send an official document by email, such as a quote, invoice or formal letter, then it’s saved on our letterhead template and sent as a PDF attachment. Surely that’s adequate..?

Stationary regulations

Statutory blurb on social media?

Things get more interesting when we take a look at social media… should this statutory blurb be included on company social media pages?  (I guess not, because Companies House don’t do it…).

And if we reply to a comment or message, should that reply come with a half-page disclaimer complete with official company details every time?  Is this not the modern equivalent of business correspondence?

Stationary regulations

Back in the olden days when everything was in paper format it was easy to apply everything across your whole range of communications (in-essence just letterheads and invoices)… the world’s a bit different now.

Stationary regulations

Doing business through WhatsApp…

I read with interest that the founders of youth fashion brand, Hype, “do a lot of business through WhatsApp“, whereby they liaise with retail stores via WhatsApp groups to expedate the product development process.

Stationary regulations

…a GDPR risk?

However, I also read that WhatsApp’s storage of user data could mean that your organisation fails to comply with GDPR, leaving you potentially liable for charges of up to 4% of your global turnover.

So what’s my point?

I might be wrong but can’t find any evidence of £1,000 fines being handed out for sub-standard stationery. So maybe it’s simply a case that common sense is enough… we can dispense with tedious email footers… and an update would be welcome to “Signs, stationery and promotional material” page from the fine people at Companies House.

email footers

Let us know your thoughts…

Author Andy Glass

Talks sense about marketing. Talks nonsense about everything else.

More posts by Andy Glass